The Guardian -
4 Dec 2019 15:05

The common theme is that flights or reservations don't exist, and that refunds are hard to come by It's time to revisit the exploits of Opodo, the online travel booking agency. The dozens of complaints I've received over the last year have a common theme: flights or reservations turn out not to exist, but it hangs on to the money regardless. In April, I featured the plight of a couple who found, on arrival at the airport, that the South African airline CemAir, which was due to fly them, had been...
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